Privacy Policy

Leak Busters Plumbing Services

Your Privacy Matters

At Leak Buster Plumbing & Electrical, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or using our plumbing and electrical services.

We believe in transparency and accountability, and we follow Canadian privacy laws to ensure your data is handled with care and integrity.

Personal Information You Provide

Information We Collect

We may collect the following types of information: Personal Information: Your name, email address, phone number, address, and other details you provide when requesting a quote, booking a service, or filling out a contact form. Service Information: Details about the plumbing or electrical services you request, including appointment history, location details, and service preferences. Website Usage Data: Information about your visit to our site, including IP address, browser type, pages visited, and time spent on the website (via tools like Google Analytics and cookies).

For Communication and Support

How We Use Your Information

We use your information to: Respond to inquiries and provide quotes Schedule and manage plumbing or electrical services Improve our website and customer service Send appointment confirmations, service reminders, or updates (if you opt-in) Maintain internal records for business or legal compliance We do not sell, rent, or trade your personal information to third parties.

To Deliver and Improve Our Services

How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes secure forms, data encryption, and restricted access to sensitive information.

How Third Parties Handle Your Data

Third-Party Tools and Services

We may use third-party services (e.g., Google Analytics, booking systems, CRM platforms) to help manage and improve our services. These providers may have access to limited personal data strictly for processing on our behalf and must comply with applicable privacy laws.

How to Manage or Disable Cookies

Cookies

We may use cookies to enhance your browsing experience. Cookies are small files that help websites remember user preferences. You can choose to disable cookies in your browser settings, though it may affect your experience on our website.